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Case Study

Project : Mobile Time Tracking Tool

Project Client : Mobile Application Provider, USA

Environment : Palm, Code Warrior, GNU, Treo 600/650/700, Oracle 10g, Sun Solaris, HTML, Java, JSP

Description : Mobile time tracking tool is mainly inteded for firms wishing to tracl the mobile time spent on events such as phone calls, emails, personal discussions etc., and to post back the corresponding time for backend processing.


Project : Problem Reporting Tool

Project Client : Prism Surface Coatings Ltd. India

Environment : PHP, Linux, MySQL, HTML, ASP
.
Description : Problem reporting Tool is used to enhance the customer base of Prism Surface Coating Ltd. by reaching out to global customers

The main aim of Prismtroubleshooter is to enhance the customer service of Prism Surface Coating Ltd. by reaching its global customers. All the customers can access the services of the Prism technical team, who are industry experts, by registering and posting their questions and receiving reply from the prism technical team. All registered customers will also be able to refer to the queries requested by other customers and find a possible resolution for the same problem.This capability will enable customers to mitigate the few risks they may encounter which they may not have previously experienced . Also, allowing customers to access previous queries, will also save time for the technical team.




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